Glasgow Life

Head of Commercial and Business Growth

Job Reference CBPRD
Closing Date Sunday 27 Oct 2024

Glasgow Life is looking for a Head of Commercial and Business Growth to join us on a three year fixed contract. This is a new post that will lead on planning, developing, and executing a sustainable business growth strategy to maximise income whilst maintaining our mission to positively impact the lives of citizens and tourists, contributing to the city’s economic success through stronger realisation of the city’s assets and seeking out new opportunities.

About Glasgow Life

Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We stage world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.

The role

As the Head of Commercial and Business Growth, you’ll be an integral part of the senior management team. Reporting to the Director of Finance and Corporate Services and collaborating across our complex organisation with a vast physical and online portfolio for opportunities to optimise revenue streams and achieve an ambitious growth plan. The role is directly responsible for retail avenues for growth as well as indirectly responsible for other routes including Glasgow Club and Venue Hire across the estate. Responsible for generating sustainable recurring revenue commensurate with the size, scale and breadth of Glasgow Life.

The candidate

If you’re interested in joining us as Head of Commercial and Business Growth you’ll need to demonstrate:

  • Proven experience as a commercial leader, driving growth across-multi channel commercial operations within a complex organisation, with commercial and non-commercial objectives.
  • A track record of increasing profitability and driving sustained growth in a similar environment.
  • Strong communication and interpersonal skills with ability to forge relationships across all levels.
  • Knowledge on digital platforms and infrastructures to capture market insight, integrating both qualitative and quantitative approaches to spot trends and optimise revenue and deliver sustained growth.
  • Proven experience of procurement and third-party relationship management.
  • Skill in effective prioritisation across multiple projects, agendas, partnerships and timeframes.
  • Proven ability to champion and facilitate an open and collaborative team environment whilst nurturing and motivating team to achieve outcomes.
  • Experience in all areas of fiscal management including budgeting.
  • Articulate with an ability to influence key decisions. A strong track record of balancing commercial income generation with the ability to take measured risks.

You can read the full person specification for this role under the ‘Job Attachments’ section. Some of our roles are currently piloting hybrid working, with teams working between the office and home. Your line manager will agree these days with you. This balance enables you to continue much-needed collaborative working.

Our Head Office is in Merchant City and has great links to public transport with parking nearby.

We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.

Benefits at Glasgow Life

  • 30 days holiday allowance plus 6.5 public holidays (for full-time roles). After 5 years completed service, the entitlement will increase to 35 days from the next annual leave year
  • Membership of the Local Government Pension Scheme
  • Discounted Glasgow Club membership and money off in our museum shops and online store
  • Option to buy extra annual leave
  • Cycle-to-work scheme
  • And much more!

Please note that Glasgow Life, as an ALEO to Glasgow City Council, is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see https://www.glasgow.gov.uk/jobevaluation for more information.

Diversity matters at Glasgow Life

We’re determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We’re a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer

Saxton Bampfylde Ltd is acting as an employment agency advisor to Glasgow Life on this appointment. For further information about the role, including details about how to apply, please visit www.saxbam.com/appointments using reference CBPRD. Alternatively email Belinda.beck@saxbam.com. Applications should be received by 23:59 on Sunday 27th October.

Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life.