Consumer & Retail

The consumer and retail sectors have always been part of our firm's DNA. We have consistently worked with some of the world’s leading multinationals and start-up consumer businesses through to leading luxury brands.


From working with global retailer chains through to advising SMEs on leadership appointments, we understand the pace and constant pressure faced by our clients to maintain and grow market share in an increasingly crowded market; demonstrating unique USPs to customers; balancing the dominance of brand vs own label.

The operating environment is shifting: digital and social media have become increasingly important when interacting with customers and employees; the rise in the minimum wage has had a dramatic impact on operating costs; whilst opportunities to harness technology in store and online continue to present themselves. While discounters place increasing pressure on established retail brands, the diversification of online disrupter brands and the battle for dominance between click vs brick pose further challenges. 


Consumer Products

Digital &


Travel, hospitaility & Leisure


Luxury Brands

Family-owned businesses




We recognise that functional leaders must be able to partner with the CEO, the board and each other, anticipating strategic issues and proactively maximising opportunities for the organisation within their domain. Increasingly, they must do so on a global stage, working across boundaries, cultures and regulatory regimes. Furthermore, they are expected to oversee the development of their own talent pipeline, developing a bench of leaders beneath them. With our well-established Corporate Officer Practice we are known in the market for advising on senior appointments.

Read more about our Functional Practices

What our clients say


Peta Hay

Peta Hay

Consulting team

Peta leads Saxton Bampfylde's Consumer and Retail practice and is MD of the Scotland office. She came to the firm with over 20 years retail experience across Store Operations, Human Resources and international Recruitment and Development. She joined Tesco PLC as a graduate and held a number of senior roles including Store Director, with P&L accountability and the operational development and growth of the hypermarket format in Scotland and North England.  She then developed her career reporting to the Executive Board as Group Talent Director, accountable for the recruitment and leadership development of Functional  & Country COO’s and CEO’s. In 2012 she was approached by Asda Walmart to join as their Group Talent & Diversity Director reporting to the Executive Board, accountable for executive and board recruitment,  professional development, diversity strategy, colleague training & development strategy and advisor to Walmart for the international Talent strategy. In July 2017, Peta became a board member of CHAS (Children’s Hospices across Scotland). 

Peta has a BAHons degree in Business studies and Post Graduate Diploma in HR Management from Napier University in Edinburgh. She is a member of the Red Cross committee for Edinburgh and the Lothians.

Kate Ludlow

Kate Ludlow

Consulting team

Kate brings over seven years experience in executive search: on joining Saxton Bampfylde she worked as a key member of our research team. She completed a secondment with our Vancouver partners for a year before returning to lead the research team in 2013. Since joining the consulting team, Kate has worked closely with our Executive Chairman Stephen Bampfylde as his Chief of Staff. Kate brings extensive experience in the commercial sector supporting clients with executive and non executive appointments. Over the last year she has worked closely in the firm’s Retail and Consumer practice. Kate has a degree in Music from Cambridge University.