Few sectors demand as much of their leaders as consumer and retail. Consumer behaviour shifts, channels multiply, margins compress, and the growing influence of AI on everything from demand forecasting to customer experience adds complexity still. The pressure on leadership to move quickly while thinking long has never been greater.
We have worked with consumer and retail organisations for decades, advising on CEO and Managing Director, key functional leadership roles, Chairs and Non-Executive Directors across brands retailers, hospitality businesses and consumer services. We have a particular depth of experience with family-owned businesses. We understand the kind of leader who thrives here: commercially sharp, digitally fluent, culturally attuned, and capable of making difficult decisions at pace.
Our cross-sector reach means we are not limited to the obvious talent pool. Some of the most effective leaders we have placed have come from adjacent sectors, bringing perspectives that organisations within the industry rarely find on their own.
Executive search for consumer, retail and FMCG
Every search we run is shaped by the organisation behind it. Here is what that looks like in practice.
We start by understanding you
Every consumer and retail business has its own character. The brand heritage, the customer relationships, the culture that has built up over years, sometimes decades. Before we begin a search, we take time to understand all of that. What does this business genuinely need from its next leader? That question shapes everything: where we look, how we assess, and how we represent you through the process.
We search across sectors, deliberately
The best consumer and retail leader is not always found within the sector. Some of the most effective appointments we have made have come from adjacent industries, bringing fresh thinking, digital fluency or operational discipline that organisations within the sector rarely find by looking inward. Our consultants are specialists across sectors who share knowledge and insight across the firm, which means a consumer or retail client draws on expertise far broader than any single practice.
Exceptional candidate care
Senior leaders considering a move into consumer or retail are often weighing more than role and remuneration. Brand reputation, cultural fit, the pace of the environment, whether this is an organisation they genuinely believe in. We treat every candidate accordingly. Genuinely informed, properly prepared, and supported throughout with care and discretion, honest conversations, real feedback, and someone who actually picks up the phone. Our relationships with candidates rarely end at appointment. In a sector where reputation travels fast, that continuity matters.
Inclusive search, by design
Our research model is built to go further, mapping candidates others would not reach, and assessing for the qualities that matter most. Our partnerships with diversity networks including EPOC and Onboard mean we can access and advocate for candidates who bring a genuine breadth of perspective. How a search is conducted matters as much as who it surfaces.
A global network with local depth
Behind every search sits our Panorama network, 400 leadership experts across the globe, each genuinely embedded in their market. In a sector where international reputation matters and the best talent moves fluidly across borders, that reach makes a genuine difference.
Leadership support that goes further
Search is often where the relationship begins. We advise consumer and retail organisations on succession planning, board effectiveness and the integration of new leaders, bringing structured, objective counsel to transition points that can carry significant commercial and cultural weight. The goal is always the same: a stronger, more confident leadership and governance set-up that the whole organisation can stand behind.
Our team

Ginny Jones Consultant
View Ginny Jones
Kate Ludlow CEO & Consultant
View Kate Ludlow
Mary Few Consultant, Head of Scotland
View Mary Few
Augusta Bunting Deputy Head of Board Practice
View Augusta Bunting
Rebecca Wallace Associate Consultant
View Rebecca Wallace
Siân Brown Consultant
View Siân Brown
"Saxton Bampfylde is my go-to for top executives and NEDs. The team understand our business and produce candidates who fit our culture and values as well having as excellent skills and experience."John Butters Chair
The right leader changes everything. Let’s find yours.
Speak to our consumer, retail and FMCG team about your next appointment.
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