Regulation 2023/2024

Putting the Consumer at the Heart of Financial Services


Financial services permeate every part of our work and lives, and ensuring that these have the interests of the consumer at their heart is essential. The exciting opportunities, and risks, of fintech and AI; the challenges of fraud and the innovative responses of the sector to protect consumers from it; empowering and informing customers at a time when budgets are often tight: these issues and more characterise a sector that is at a really exciting point in its development.

In this CANVAS we are delighted to talk to two people who sit at the heart of this sector – Richard Lloyd, Deputy Chair of the FCA and Sonia Brown, Director for UK Regulatory policy and public affairs at Visa Europe – in different ways: in business, and in regulation; as executives, and non-executives.

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Edition Overview

By Jonathan Morgan, Partner and Head of Public Services and Regulation Practice

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People, perspective and priorities: the Regulatory Pillars

Interview with Richard Lloyd Deputy Chair of the Financial Conduct Authority, Chair IPSA and Non-Exec ASA

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Breadth and depth: leading across the regulatory landscape

Interview with Sonia Brown Vice President Government Engagement at Visa Europe

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Leadership Appointments

A selection of recent appointments advised by Saxton Bampfylde’s regulation practice  

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View from the river: team insight

Meet Rhianna Gerry, Partner and Associate Consultant in Saxton Bampfylde’s public services and regulation practice

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